Print the measurement form
Note 1: if your elevator features 2-doors that service the same landing, use the two-door measuring form.
Note 2: to complete the measurement form electronically, you need to save the document on your device first.
Measure from inside the elevator cab with the landing door closed but cab gate open.
Take measurement 1 and 2 at each landing. See measurement instruction video and written instructions.
Record the measurements. If you are unclear about the measurements, you may also submit photos of the measurements.
Repeat the process at every level in your home.
Do not submit the same photos or measurements for each level/landing. You must submit photos and measurements of each landing as they can vary.